The lives and personal problems affairs of our employees are just, as important as, their job performance.
We do not No one doubt about that, at some point, our Employees’ lives are being can be affected by eventualities external factors that are out control of the company. of our hands as a company; However, we have the there are opportunities to offer them a tools that will prevent poor work professional performance while they are looking for a solution to their personal problems: The employee assistance programs.
Every single company should be able to offer employee assistance programs to maintain order on an emotional and personal level in the lives of employees a good balance between employees personal lives and professional performance. , But sometimes, companies do not pay attention to this issue. At the end of the day Actually, a company would not be the same without its work force the work of its employees.
So, we At Lewer, we have decided to show you focus on the value that employee assistance programs can bring to your organization, business or company.
What is an Employee Assistance Program?
An Employee Assistance Program (EAP) is a service that an employer pays provides for its employees to attend completely confidential psychotherapy sessions or professional consulting. with The goal idea of helping employees to learn how to deal cope with the stressors and concerns in their lives and their personal issues.
An EAP is can and should be available to the employee within the same organization, so they don’t would not have to worry about going elsewhere. There are some assistance programs that allow the presence of the employee’s family if deemed necessary, so that the. This kind of psychotherapeutic session offers better results.
How does an employee assistance program work?
An EAP is a tool available to employees in order to help them in finding a solution to their difficult and personal situations. they are experiencing within their personal life, thus that might cause negative psychological consequences.
The problems can be of any many kinds: personal, family, financial, health, etc., and The assistance programs are responsible for helping them quickly and effectively, . which Such programs improves the work employee’s performance and their interpersonal relationships, and therefore considerably improves their quality of life.
When a company engages uses the services of an employee assistance program, these services include the participation of outside external consultants’ services, resources and referrals in order to help employees. Employees interested in receiving help from the assistance program only need to contact call the related service company’s contracted service telephone numbers, identify themselves and request an appointment. the type of service they require.
Benefits of an employee assistance program
The Employer must recognize admit that when employees are happy, they work more efficiently. a happy employee means a more efficient company.
However, the main employer’s goal concern is to make sure that employees feel comfortable and happy in their work environment. for its employees to be comfortable and content with their workspace, and to be happy with their personal lives. Personal problems matter and affect employees’ performances. Taking in consideration the integration of such programs within your organization would improve productivity and performances. All of this, taken together, can manifest itself in excellent work management and obvious positive results.
Some of the benefits that employee assistance programs guarantee are is:
Personal problem solving
It is becoming increasingly common for personal problems to affect employees’ performances. According to the Edenred Blog, 68% of consumers would not buy a product or service again if they have not received a quality service from the team. been treated well by employees.
That means that more than half of your regular customers would be almost willing to go to the competition leave your business if they have not received a quality service. the treatment of employees is not the most optimal or helpful, and this may be due to. Needless mentioning than, in most cases, employees’ personal problems will affect their capabilities delivering their best professional skills.
That’s why EAPs offer solutions and problem solving to:
- Family (partner problems or family violence).
- Legal (worrisome legal situations).
- Health (stress, depression, anxiety, etc.).
- Personal (bullying, family loss).
- Financial assistance.
- Substance abuse (alcohol, cigarettes, drugs).
- Interpersonal communication (between friends or co-workers).
Opportunity for improvement at work
Through the resolution of personal problems, employees feel better manage to feel more at ease with their lives, and those positive feelings will influence their that good vibes and full energy are transmitted to their work performances. In this way, the employee’s work is positively directly enhanced, guaranteeing job opportunities such as job promotions, team player attitude and willing to do the extra mile for the company. higher salary adjustments, or incentive bonuses.
Increased energy and enthusiasm
Beyond the workplace, Employee assistance programs strive to provide employees with a better quality of life balance. It’s a quality of life that will indirectly comes with time slowly, but with commitment, discipline and a willingness to improve, .Employees can experience a positive 180° turnaround in their lives, and their interpersonal relationships will improve and feel more comfortable. enjoyable.
Frequently asked questions about employee assistance programs
Sometimes, Most of the time, some employers or,and employees do not know a lot of information are not aware about employee assistance programs, and some of the most frequently asked common questions they ask are:
Do I have to pay for the assistance program sessions?
If you are an employee, the answer is no. If you are an employer, well, you are an employee. If you are an employer, then you are the one requesting the services, so the answer is yes.
Employees should only be responsible for requesting EAP contact information and communicating their concerns. Once the interaction between the employee and the EAP has been establishedcreated, the program services will be invoiced to paid for by the company, not the employee.
Are the sessions truly confidential?
Yes. Just as a psychologist or therapist gets has his own or her policies and ethical rules, employee assistance programs experts counselors, and advisors in respect employees’ confidentiality.
Honestly, it is not the employers’ business to know the reasons for the employee’s problem, it is their business to know that the employee is feeling better and that his or her job performance will improve positively. The main employer concern is more about the employee wellbeing and performances rather than entering in the private employee’s matters. So, the employee and Except the counselor will be the only ones who will know about the problems, no one else will be inform about the content of the conversations.
If the company asks me to participate in the EAP, should I?
If the company asks you to participate, it is probably because likely that they are perceiving negative behaviors that may overshadow affect your job performance. Sometimes, employees find it difficult to recognize their mistakes, and for other people, these changes of attitude might be pereceived. outside their problems, it is more obvious to notice changes.
For that reason, if a company advises you to participate in an employee assistance program, we believe you should strongly recommend you to accept it. As employee, it would not be appropriated accepting help from your employer. It is a free help to improve your quality of life and, consequently, improve your job stability.
With confidentiality intact between counselors and employees, and the free benefits they provide in employees’ personal and work lives, would you really consider turning down an opportunity like this?
If you are an employer and would like to learn more about EAPs, contact us and we will help you with whatever you need.